Job Vacancies
Social Media Community Manager / Moderator
Location: Cairo
Job description
The online community moderator will implement the company’s online community moderation strategy, monitoring and moderating user-generated content to ensure that the online community is maintained as a safe and fun environment. This role coordinates with the internal community management team to support its mission, ensuring a safe community environment, promoting excellent customer service and helping to cultivate a strong community around the brand (s).
Responsibilities
– Implement the online community moderation strategy, coordinating with stakeholders across the company to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools
– Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns
– Interpret the direction of strategy/planning and creative leads
– Utilize social listening tools to generate insights
– Regularly feed back insights gained from community moderation into the Community team
– Summarize insights and conversations to create actionable,client-facing reports that lead to optimization
– Create and maintain content calendars, including writing
– Review user-generated comments and posts in a quick and timely manner
– Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience
– Enforce the social media guidelines as defined by the brand
– Escalate UGC, where appropriate, to internal and client stakeholders
– Participate constructively in inter-department and cross-service line communications
– Produce reports on relevant moderation statistics, issues, and outcomes
– Monitor all industry and company information and news to anticipate potential issues
– Be comfortable with 24/7 social-media-driven cycle and cool under pressure
Mandatories
– Fluent in English & Arabic
– Experience in a similar social media/community manager role
– Working operational knowledge and understanding of online community platform moderation tools & applications
– Knowledge of online marketing and good understanding of major marketing channels
– Ability to draft excellent in Arabic or English
– Have experience working within a team
Motion Graphic & Interactive Media Artist
Location: Cairo
Job description
Motion graphics designer, will be responsible for working hand in hand with the design and illustration team, aiding with the creation of assets, then bringing them to life and delivering high quality and innovative motion graphic content that seamlessly integrates with brand communication. This is a role for a creative individual with excellent aesthetic judgment and willingness to collaborate within a team environment. You will be an integral part of every stage in the creative process.
Responsibilities
– Design / modify cutting edge motion graphics interactive media elements
– Provide creative vision to the editing process, bringing your own style to create beautifully composed work
– Create 2D / 3D animations from scratch
– Create original graphic design elements for animated and live action videos utilizing brand style guides
– Prepare conceptual layouts for the motion graphic project.
– Storyboard, design, and produce animations
– Design and create enticing motion graphics for video deliverables (corporate videos, eLearning, websites, marketing demos, etc.)
– Encoding, converting and editing videos and adding effects/elements to enhance motion graphics Work with art and creative teams to understand project scope and objectives
– Assist in selecting appropriate audio, graphic and animation styles for the project
– Edit raw video footage and add effects/elements to enhance motion graphics
– Research and analyze best design techniques and solutions to create motion graphics
– Assist in designing and creating storyboards
– Participate in brainstorming session to share new design perspectives and ideas
– Maintain and follow best practices for versioning control, naming convention and organization of graphic files
– Maintain up-to-date knowledge about latest graphic design techniques
– Keeping abreast of advancements in animation as well as new technologies and techniques, contemporary trends in production design and popular music to deliver cutting edge work
– Ability to solve an array of challenges through visual design
– Working on a number of projects at once
Mandatories
– Fluent in English & Arabic
– At least 3 years graphic design experience including video production design and animation
– Good understanding of the various applications of post-production in creating video from still and moving assets
– Advanced After Effects capabilities (motion design, expressions, rigging)
– Highly skilled in Adobe Creative Suite Applications
– Intermediate to Advanced Cinema 4D, or other 3D package
– Proficient video editing skills in Premiere or equivalent nonlinear editor
– Strong portfolio showcasing high-end digital design skills
– Have experience working within a team with multiple stakeholders
Senior Content Designer (UI/UX/Web)
Location: Cairo
Job description
Senior Content Designer, main responsibility is the creation and delivery of a range of cross-platform digital work. This can be anything from responsive sites and emails to banners, mobile/tablet apps and microsites. It involves working closely with creatives, UX and developers. The role could involve taking a simple hand-drawn scamp or an interactive wireframe and turning into a digital campaign or website layout using different tools & applications.
Responsibilities
– Edit videos for social media, creating graphics and special effects as needed
– Deliver and encourage stunning digital concepts to meet client briefs and expectations
– Creates rich media/HTML 5 display ads
– Presents ideas and work to the team, stakeholders, and senior staff
– Ensure creative executions meet marketing objectives and adhere to brand guidelines
– Partner and collaborate with stakeholders to develop effective, content-rich material
– Ability to hone messaging on all creative executions
– Work closely with visual and interactive designers to create elegant, impactful designs
– Transform complex communication into conversational language through appropriate voice and tone, achieving the right balance of friendliness and professionalism
– Establish and enforce style rules and patterns
– Edit the work of other content designers, suggesting and defending content changes based on personal expertise, design rationale, customer data, and industry trends
– Collaborating across the agency to drive up standards of digital creativity
Mandatories
– Agency experience in designing cutting-edge websites, apps, interfaces and/or digital campaigns
– Fluent with Adobe Creative Suite, particularly Photoshop and Illustrator – video editing and motion software are a must. Any development or interactive skills are a plus
– An exceptional online portfolio showcasing innovative design concepts and highly considered visual executions
– Keen eye for layout, design, color, composition
– Illustration skills will be an asset (especially digital, vector-based)
– Intimate understanding of the digital and content marketing landscape
– Have experience working within a team with multiple stakeholders
Creative Content Creator / Writer
Location: Cairo
Job description
Content writer is a creative professional who understands how the major search engines work and what people are searching for when they visit particular websites. Their job is to ensure that their clients’ content is relevant enough to create interest for consumers, plus answer any of their questions and possibly convert them into a customer.
Responsibilities
– Contribute to the development of campaign strategy documentation incorporating tactical ideas
– Develop SEO-friendly web content for a wide range of clients, including strategic key phrase placement within compelling and persuasive marketing copy that maximizes opportunities for indexing, ranking, clickthroughs and conversion
– Produce onsite copy, meta content, guest posts, features, product descriptions, blog posts, press releases, white papers, guides and other content as required
– Produce captivating promotional copy for offers and competitions
– Edit and optimise offline content supplied by clients
– Produce content for social media campaigns
– Produce on-site content from scratch for new site builds as required
– To work closely with the SEO and social media team to understand client objectives and contribute to campaign strategy with creative, innovative ideas
– Develop a strong understanding of the products, competition, industry, marketing goals and objectives of each of the clients you produce content for
– Identify and evaluate channels that may be used for promotional purposes
Mandatories
– Fluent in English & Arabic
– 4+ years’ experience in similar field
– Digital-native, fluent in social media platforms with an understanding of best practices across digital channels
– Demonstrated knowledge of content marketing strategies and tactics
– Understanding of basic SEO best practices and planning/implementation
– Proven success in writing professional web and marketing copy, with the ability to produce compelling, optimised copy while maintaining brand messaging, persuasiveness and readability
– Creative thinker with excellent content generation skills
– Have experience working within a team with multiple stakeholders
Project / Studio Manager
Location: Cairo
Job description
An outstanding and passionate studio manager to maintain and manage the day-to-day running of creative department. The reliable and efficient candidate will have the ability to multitask and will be responsible for the upkeep of the studio and internal communications, ensuring all briefs are dispatched in the studio based on individuals strengths and skills, creating a workflow structure, reviewing daily work schedules of the creative department, ensuring work is delivered on deadline, compiling studio schedules, updating studio schedules regularly, keeping all departments informed about project status and dispatching workload. Coordinating with suppliers and supporting studio finance and accounting.
Responsibilities
– Manage day-to-day operational aspects of a project and scope. This includes issues and risks to the campaigns/projects successful outcome
– Production experience in 2D, 3D, Film making, motion graphics, photography
– Creating, executing and managing project work plans by maintaining oversight of all areas of delivery related to a brief
– Identify and managing resources needed and assign individual responsibilities to deliver projects
– Creating and implementing workflow and project management processes to make for a smooth, efficient project lifecycle
– Reviewing daily resource and workload schedules and booking freelancers when it gets a little crazy busy
– Keeping everyone up to date on project status – stakeholders, clients and the team
– Quality control – does the design adhere to the client brief? A must.
– Proofreading – double, triple checking of documents before they fly out of the inbox
– Administration – archiving and backing up the back up (do it, you won’t regret it), file management and ensuring a steady flow of social media content (when you don’t have a SM manager)
– Track usage & maintenance of all studio devices
– Maintain agency archiving and filing systems
Mandatories
– Fluent in English & Arabic
– Proven experience in administration and/or studio management with 5 – 7+ years’ experience
– Efficient verbal and written communication skills
– Excellent organisational skills
– Have experience working within a team with multiple stakeholders